| GET YOUR DOCUMENTS and PREPARE YOUR CASE: You need to prepare to mail me legible copies of your bill of sale, financing agreement or lease, payment coupon, registration, warranty instructions page from warranty book, repair orders, and any correspondence to or from manufacturer and dealer. We need the current mileage and a letter from you describing the sequence of events concerning the vehicle's defects. Please chart out the number of repair attempts for one defect by date and Repair Order number, and/or number of days in shop for one defect or series of defects if vehicle in shop over 20 business days by dates and Repair Order number. |